frequently asked questions
Yes. We ship internationally and serve athletes around the world. No matter where you train, Elektra can reach you.
The shipping time in Canada is around 1-3 business days for express shipping and 5-10 business days for standard shipping.
The shipping time for any other country than Canada takes around 2-6 business days for express shipping and 5-14 business days for standard shipping.
We offer free standard shipping on all orders over $70.
For orders below $70:
• Canada standard shipping is $12
• International standard shipping is $18
Express shipping is available on all orders (even above $70):
• Canada express shipping is $16
• International express shipping is $20
Please be aware an automated email is sent to you to the given email address when your order is dispatched. Please check all folders including your junk as it will come from a noreply email address. If you still don’t have it, just send us an email at elektragymwear@outlook.com or send us a message on our instagram platform.
We accept returns on unworn items in original condition within the return window. If you have valid proof of purchase, we can issue your money back once the item is received and approved.
To start a return, contact our support team with your order number and details, and we’ll guide you through the steps. Our goal is to make the process simple and fair so you can shop with confidence.
You can track you order via the Shop platform.
