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frequently asked questions

How will I receive my ambassador earnings?

To receive your ambassador earnings, you'll first need to go to your Ambassador Dashboard. Click "Request a Payout" and enter your wise email address. Once your payout request has been submitted, you'll need to download the Wise bank transfer app, as all ambassador payments are sent through Wise on your email adress. After your request is approved, your earnings will be transferred directly to your Wise account.

What benefits do Elektra athletes receive?

Elektra athletes receive exclusive perks, including 25% off on already discounted prices, and a personal promo code that earns you 15% commission on every order placed with your code. Athletes also get access to the Elektra team community, where we share updates, opportunities, and content-related information.

Do you ship everywhere?

Yes. We ship internationally and serve athletes around the world. No matter where you train, Elektra can reach you.

How long does it take for home delivery?

The shipping time in Canada is around 1-3 business days for express shipping and 5-10 business days for standard shipping.

The shipping time for any other country than Canada takes around 2-6 business days for express shipping and 5-18 business days for standard shipping.

How can I track my order?

You can track you order via the Shop platform.